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Troubleshooting Guide If your LED light therapy mask fails to illuminate upon receipt, follow these steps to ensure optimal performance: - Charging: Before initial use, ensure the mask is fully charged using a charging head below 60W. A full charge is necessary for proper functioning. - Connection Check: If the mask does not light up during use, check the connection cable for any looseness or damage.
Using the Mask - Charging and Usage: Please note, the red light therapy mask cannot be used while charging. Disconnect the power supply during use to ensure safe and effective therapy sessions. We recommend using a standard 5V/1A plug for charging.
Eye Comfort - Eye Protection: For those experiencing discomfort, utilize the provided eye mask or keep your eyes closed during use. Individuals sensitive to light should exercise caution. Indentations from the eye mask are normal and temporary.
Expected Results - Visible Effects: Typically, noticeable results such as smoother, brighter skin can be observed after 3-4 weeks of regular use. Enhanced absorption of skincare products, such as toners, may vary per individual.
Integration with Skincare Routine - Usage with Serums: Incorporate the LED face mask into your skincare regimen post-cleansing and before applying serums or moisturizers for optimal efficacy.
Product Features - High-Quality Construction: Crafted from durable, lightweight materials, our LED light therapy mask ensures comfort and longevity. - 7 Colors LED Light Therapy: Featuring seven LED light therapy colors with adjustable brightness and duration settings, tailor your treatment to meet your skin’s unique needs. - Ease of Use: Designed for simplicity, just cleanse your face, don the mask, and let the red light therapy take effect. Results are visible in weeks. - Comfortable Fit: Adjustable straps provide a secure fit, making the mask suitable for all face shapes without the need for complex skincare routines or costly salon visits.
Versatile Benefits - Skin Enhancement: Utilizing advanced light irradiation technology, our mask stimulates collagen production, improving skin texture and tone, and promoting a youthful appearance effortlessly.
By following these guidelines and integrating our LED light therapy mask into your skincare regimen, you can achieve visible improvements in skin health and appearance effectively and safely.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
package_dimensions | 12.32 x 8.9 x 2.13 inches; 1.84 Pounds | ||||
item_model_number | mask1 | ||||
department | unisex-adult | ||||
manufacturer | mdhand | ||||
country_of_origin | China | ||||
best_sellers_rank | #175,413 in Beauty & Personal Care (See Top 100 in Beauty & Personal Care) #2,374 in Facial Masks | ||||
customer_reviews |
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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